CherryTeam adapts its services
WE CARE ABOUT YOU ALL STRONG!
Faced with this exceptional situation, the Cherry Team works to offer you the best possible service.
Here are some of the measures we are implementing:
PREPARING YOUR PACKAGES
All your pretty orders are well processed and shipped in accordance with current recommendations.
Our warehouse has taken all the necessary steps to process your orders while respecting barrier gestures:
- Respect of safety distances
- Temperature measurement several times a day
- Reduced workforce
- Wearing gloves
During this period, we offer home delivery in mainland France.
All the transport companies with which we work adapt their services to guarantee maximum health security for our customers and our employees.
Our partner Colissimo ensures until further notice deliveries to homes and mailboxes.
The return period is extended to 100 days for all purchases made online.
We are doing everything in our power to reactivate the return procedure as quickly as possible in compliance with health security rules ... We will inform you of developments as soon as the situation allows.
EXCHANGE AT STORE
For purchases made in store, we set up an additional period. You can complete your exchange as soon as we open it again.
ASSETS & GIFT CARDS
We are extending the period of validity in stores and on our online site.
If the validity or the balance of your card ends during the closure of our stores, you can use it as soon as our stores reopen.
All of our teams remain at your disposal to answer all your questions with a slightly longer waiting period.
By the contact form: https://letempsdescerises.zendesk.com/hc/fr/reques...
By phone: 04 86 06 35 25
On Instagram: letempsdescerisesjeans
On Facebook: LE TEMPS DES CERISES
Take care of yourself and your loved ones cherry, and above all stay at home!
The Cherry Team with Love.